LIV notifications help AHJs manage compliance and communicate with users. Some notifications are sent automatically, while others must be sent manually, and some can be created with customized templates.
Automatic Notifications:
Past Due Notification is the only notification that should have the blue toggle turned "on". Turning this "on" enables automatic notifications, and will be sent without manual action.
Manual/Push to Send Notifications:
All other notifications must manually be sent by clicking the "Push to Send" should remain OFF.
Click the send button when you’re ready to notify users
Creating Notification Templates:
Navigate to the Notifications section
Select the notification type
Click Create Template
Add your message content
Save your template
Note:
The Renewal Notification template is already created
All other notification templates must be created manually
Configuring "Days After"
The "Days After" field controls when a notification is sent
Is a setting determined by AHJs
It defines how many days after an event (such as a due date) the notification will trigger
You can also edit this at any time